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Shahid Malla

Freelance WHMCS developer, 13+ years of experience

WHMCS developer and hosting infrastructure engineer

Shahid Malla · WHMCS Expert · Hosting & Server Engineer · SaaS & AI Builder

I set up, migrate, customise and secure WHMCS for hosting companies, run cPanel and Linux servers, and build SaaS products, AI agents and AI chatbots for online businesses. I work remotely with clients worldwide and keep your billing live while I do it.

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Top Rated on Fiverr and Upwork

Years of experience
13+
Projects delivered
900+
Custom WHMCS modules
200+
Five-star reviews on Fiverr
580+

What I do

Nine services, one person: the same engineer scopes, builds and supports the work.

Why hosting companies hire me

Changes that survive upgrades

Customisations live in WHMCS hooks, modules and template folders, never in core files, so the next WHMCS update does not wipe them out.

Staging first, production last

I build and test on a copy of your system. Your live billing and clients are touched only at an agreed time, with a rollback ready.

I run hosting operations too

As CTO of a hosting company I handle the tickets, failed payments and server incidents my clients face, so I build for the daily reality, not the demo.

How a project runs

  1. 1

    Scoping call

    About 30 minutes, free. I ask what is actually broken or missing before anyone talks about price.

  2. 2

    Quote

    A fixed price or an hourly estimate within one business day, tied to a written scope.

  3. 3

    Build in staging

    Work happens on a copy, never on your live system, with a progress update every day.

  4. 4

    Handover and support

    Written documentation, a test together, then two weeks of support after delivery.

Details, rates and what drives the price: how I work.

Recent projects

Hosting platforms, client portals and automation I have built or run. Products and employer work are labelled as such.

All projects →

Roles I hold today

Several of these are hosting companies. I say so openly, and I never present them as independent recommendations.

  • 13+ years

    Freelance WHMCS expert, Self-employed (Fiverr, Upwork, direct clients)

    Top Rated on Fiverr and Upwork, with 580+ five-star reviews on Fiverr. Built 200+ custom WHMCS modules and 50+ WordPress plugins.

  • 2016 - Present

    CTO, ElySpace

    Leads technical support and development for a hosting company: WHMCS modules, payment integrations and hosting automation.

  • 2023 - Present

    Technical Lead, Fada.cloud

    Technical strategy and development for cloud hosting infrastructure.

  • 2024 - Present

    Founder, WHMCSPilot.com

    Premium WHMCS modules, themes and automation tools for hosting businesses.

Find me on Twitter / X, LinkedIn, GitHub, Fiverr, Upwork, Telegram

Guides from client work

All guides →

Common questions

Who is Shahid Malla?

I am a freelance WHMCS developer and hosting infrastructure engineer based in Baramulla, Jammu and Kashmir, India. I have worked on WHMCS and hosting platforms for more than 13 years and I am Top Rated on Fiverr and Upwork.

What do you do?

WHMCS installation, migration, custom modules, themes, payment gateways, security and support; cPanel and Linux server setup and management; launching hosting businesses; SaaS products on Laravel; AI agents; and WordPress maintenance and malware removal.

How much does it cost?

I work at $55 to $65 per hour or give a fixed quote after a free scoping call. The scope decides the price, so I quote only after I understand the work. See how I work for what drives the cost.

How do I hire you as a WHMCS developer?

Send a short brief through the project form or book the free scoping call of about 30 minutes. You get a written quote within one business day, either a fixed price or $55 to $65 per hour, and the work is built and tested on a staging copy of your WHMCS before anything changes on the live system.

Do you also build AI chatbots, AI agents and SaaS products?

Yes. I build AI chatbots that answer from your own documents and hand off to a person, AI agents that can look things up and act in WHMCS or other systems within limits you set, and SaaS products on Laravel with subscription billing. Each has its own page under Services, with scope, limits and process.

How quickly do you reply?

I reply to new enquiries within one business day. When the work can start depends on my schedule, and I tell you on the first call.

Do you work with clients outside India?

Yes. Almost all of my work is remote for clients in Europe, North America, the Middle East and Australia. I work on India Standard Time and arrange overlap hours for your time zone.

Do you have ties to the hosting companies you mention?

Yes. I am CTO at ElySpace, Technical Lead at Fada.cloud and the founder of WHMCSPilot.com. I say so wherever it matters, and I do not present those companies as independent recommendations.

Tell me what you need.

Send a short brief. I reply within one business day with questions, an estimate and a plan.

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