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Shahid Malla

About me

Shahid Malla

I am Shahid Malla, a freelance WHMCS developer and hosting infrastructure engineer based in Baramulla, India. I build custom WHMCS modules, set up and migrate WHMCS, launch hosting businesses, manage cPanel and WHM servers, and build SaaS products, AI agents and AI chatbots for clients worldwide.

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Portrait of Shahid Malla

The short version

Focus
WHMCS, hosting-business setup, cPanel and Linux servers, SaaS products and AI agents
Experience
13+ years in WHMCS and hosting work
Track record
900+ projects, 200+ custom WHMCS modules, 50+ WordPress plugins
Reviews
580+ five-star reviews on Fiverr; Top Rated on Fiverr and Upwork
Based in
Baramulla, Jammu and Kashmir, India; works remotely, India Standard Time. For local businesses: web design in Kashmir
Languages
English, Hindi, Urdu, Kashmiri

Where I have worked

Several of these are hosting companies. They are listed here so you can weigh anything I say about them.

  1. 13+ years

    Freelance WHMCS expert and full-stack developer, Self-employed (Fiverr, Upwork, direct clients)

    Top Rated on Fiverr and Upwork. Built 200+ custom WHMCS modules and 50+ WordPress plugins, and delivered 900+ projects for hosting companies and online businesses.

  2. 2016 - now

    CTO, ElySpace

    Leads technical support and development for a hosting company: WHMCS modules, payment integrations and hosting automation.

  3. Current

    Founder and CEO, MagizAI

    An AI chatbot and live chat for websites, with a free module that connects it to WHMCS so hosting companies can answer plan, DNS and billing questions at any hour.

  4. Current

    Developer, Marmaids LLC

    Ongoing software development work.

  5. 2024 - now

    Founder, WHMCSPilot.com

    Premium WHMCS modules, themes and automation tools for hosting businesses.

  6. Past role

    Technical Lead, Fada.cloud

    Technical strategy and development for cloud hosting infrastructure, from 2023.

  7. Past role

    Backend developer and support manager, Fada Hosting

    Backend systems, level-3 technical support and automation infrastructure for hosting services, from 2022.

  8. Past role

    Full-stack backend developer, Nuco Cloud

    Backend and API development for a decentralized cloud computing platform, from 2023.

  9. 2 months

    AI engineer (contract), OnDemand Psychiatry

    Rebuilt the AI copilot of a psychiatric clinical decision-support platform used by clinicians.

How I work

I start with a free call of about 30 minutes to find out what is actually wrong or missing, then send a written scope and quote within one business day. I build on a staging copy, send a short update every day, document what I changed, and support the work for two weeks after delivery. Rates are $55 to $65 per hour, or a fixed price for a defined scope. The full process is on how I work.

Skills I use every week

  • WHMCS development and administration
  • cPanel and WHM
  • Linux system administration
  • Laravel and PHP
  • Payment gateway integration (Stripe, PayPal, Razorpay, NowPayments)
  • AI integrations (OpenAI and Anthropic APIs)

If you are looking to hire a WHMCS developer, need a web hosting expert for your servers, or want a SaaS developer, an AI agent developer or an AI chatbot developer, those pages explain scope, limits and how a project runs.

This website runs on Laravel and Filament, which I built and maintain myself. Browse the services, read the guides or look at selected work.

Find me elsewhere