About me
Shahid Malla
I am Shahid Malla, an AI agent and AI chat developer and a full-stack developer. I build AI agents and chatbots that answer from a company's own data and act only through tools it approves, and the full stack around them: web applications, APIs and databases, and the servers and deployments that keep them running. I work remotely from Baramulla, India, mostly for companies in the United States, the United Kingdom and Europe.
The short version
- Focus
- AI agents and AI chat development, full-stack web applications, and the servers and DevOps behind them
- Experience
- 13+ years building software, CTO of a hosting company since 2016, and hands-on Linux server, cPanel, AWS and Cloudflare work
- Track record
- 900+ projects, 200+ custom WHMCS modules, 50+ WordPress plugins
- Based in
- Baramulla, Jammu and Kashmir, India; works remotely, India Standard Time. For local businesses: web design in Kashmir
- Languages
- English, Hindi, Urdu, Kashmiri
Where I have worked
Several of these are hosting companies. They are listed here so you can weigh anything I say about them.
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13+ years
Freelance full-stack and AI developer, Self-employed (Fiverr, Upwork, direct clients)
Top Rated on Fiverr and Upwork. Delivered 900+ projects for companies in the United States, the United Kingdom and Europe: AI chatbots and agents, SaaS and web applications, 200+ custom WHMCS modules and 50+ WordPress plugins.
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2016 - now
CTO, ElySpace
Leads technical support and development for a hosting company: WHMCS modules, payment integrations and hosting automation.
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Current
Founder and CEO, MagizAI
An AI chatbot and live chat for websites, with a free module that connects it to WHMCS so hosting companies can answer plan, DNS and billing questions at any hour.
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Current
Freelance developer, Marmaids LLC
Built a WHMCS module, an API, Android and iOS apps and a CRM for the company. The work continues.
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2024 - now
Founder, WHMCSPilot.com
Premium WHMCS modules, themes and automation tools for hosting businesses.
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Past role
Technical Lead, Fada.cloud
Technical strategy and development for cloud hosting infrastructure, from 2023.
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Past role
Backend developer and support manager, Fada Hosting
Backend systems, level-3 technical support and automation infrastructure for hosting services, from 2022.
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Past role
Full-stack backend developer, Nuco Cloud
Backend and API development for a decentralized cloud computing platform, from 2023.
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2 months
AI engineer (contract), OnDemand Psychiatry
Rebuilt the AI copilot of a psychiatric clinical decision-support platform used by clinicians.
How I work
I start with a free call of about 30 minutes to find out what is actually wrong or missing, then send a written scope and quote within one business day. I build on a staging copy, send a short update every day, document what I changed, and support the work for two weeks after delivery. Rates are $55 to $65 per hour, or a fixed price for a defined scope. The full process is on how I work.
Skills I use every week
- AI agents that act through approved tools (OpenAI and Anthropic APIs)
- AI chatbots and live chat trained on your own content, on websites and WhatsApp
- Building with Claude Code, every change reviewed and tested
- Full-stack web applications: Laravel and PHP, Next.js and React, Node.js
- SaaS and CRM products, APIs and integrations
- Linux servers, cPanel and WHM, AWS and Cloudflare
- DevOps: deployments, backups, monitoring, security hardening and migrations
- Custom WHMCS modules, payment gateways and hosting automation
If you want an AI agent developer or an AI chatbot developer, a Claude Code developer or a SaaS developer, a server and hosting expert, or need to hire a WHMCS developer, those pages explain scope, limits and how a project runs.
This website runs on Laravel and Filament, which I built and maintain myself. Browse the services, read the guides or look at selected work.