Tutorial: How to Update Your Credit Card (Step-by-Step Guide)

Got a new credit card? Card expiring soon? This tutorial shows you exactly how to update your payment method to avoid any interruption to your hosting services.

Why Update Your Card?

Prevent failed automatic payments
Avoid service interruption
Keep your account in good standing
Ensure seamless renewals

When to Update Your Card

Situation	Action Needed
Card expiring soon	Add new card before expiry
Got replacement card	Update card details
Card was cancelled	Add new payment method
Payment failed	Check and update card
Want different card	Add and set as default

Step 1: Log Into Your Client Area

Login Steps

1. Go to your hosting provider's client area
2. Enter your email and password
3. Complete 2FA if enabled
4. You're now on your dashboard

Step 2: Navigate to Payment Methods

Find Payment Settings

1. Click "Billing" in the main menu
2. Select "Payment Methods"
3. Or look for "Manage Payment Methods"
4. You'll see your saved cards

Alternative paths to find this:

Account → Payment Methods
Billing → Stored Cards
Profile → Payment Settings

Step 3: View Your Current Cards

You'll see a list of your saved payment methods:

Saved Payment Methods

Visa ending in 4242 (Exp: 03/26) Default

Mastercard ending in 5555 (Exp: 12/25) Expired

Step 4: Add a New Card

Add New Card

1. Click "Add New Payment Method" or "+ Add Card"
2. Select "Credit/Debit Card"
3. You'll see a card entry form

Step 5: Enter Card Details

Card Information

Card Number: Enter all 16 digits (no spaces)
Expiry Date: Month/Year (MM/YY)
CVV/CVC: 3-digit code on back of card
Cardholder Name: Name as shown on card
Billing Address: If required, enter your address

Tips for Entering Card Info

• Double-check all numbers before submitting
• Use the name exactly as printed on the card
• Billing address should match your bank records
• Make sure the card isn't expired

Step 6: Verify the Card

Verification Process

1. Click "Save Card" or "Add Payment Method"
2. A small authorization may be placed (usually $0 or $1)
3. Complete 3D Secure/Verified by Visa if prompted
4. Wait for confirmation message
5. Card is now saved to your account

Your Card is Safe

Your full card number is never stored. Only the last 4 digits are saved for identification. All card data is encrypted and stored securely by the payment processor.

Step 7: Set as Default (Optional)

If you want automatic payments to use your new card:

Set Default Card

1. Find your newly added card in the list
2. Click "Set as Default" or "Make Primary"
3. Confirm the change
4. This card will now be used for auto-payments

Step 8: Remove Old Card (Optional)

Delete Old Card

1. Find the old/expired card
2. Click "Remove" or trash icon
3. Confirm deletion
4. Card is removed from your account

Before Deleting

Make sure you have another valid payment method saved before deleting your only card. Otherwise, automatic payments will fail.

Adding Other Payment Methods

Besides credit cards, you may be able to add:

Method	How to Add
PayPal	Connect and authorize your PayPal account
Debit Card	Same process as credit card
Bank Account	Enter bank details (if ACH available)
UPI (India)	Link your UPI ID

Troubleshooting

Card Not Being Accepted

Possible Reasons:

• Card number entered incorrectly
• Expiry date wrong
• CVV doesn't match
• Card type not supported
• Bank blocking online authorization
• Address verification failed

Solutions

Double-check all details - One wrong digit causes failure
Contact your bank - Ask if they're blocking the transaction
Try a different card - Some cards have restrictions
Use PayPal instead - Alternative payment method

Card Says "Expired" But It's Not

The saved expiry date may be wrong
Remove and re-add the card with correct date
Contact support if issue persists

Quick Reference

Update Card Checklist

Log into client area
Go to Billing → Payment Methods
Click "Add New Payment Method"
Enter new card details
Complete verification
Set as default (for auto-pay)
Remove old/expired cards
Confirm next invoice shows new card

Having Payment Issues?

If you're having trouble updating your payment method or experiencing payment failures, I can help troubleshoot.

Get Help