MagizAI AI Chatbot Module for WHMCS (Free)

The MagizAI WHMCS module is a free AI chatbot and live chat for WHMCS. It answers visitors from your products, prices, domain prices and knowledgebase, lets signed-in clients check their own services, invoices, domains and tickets, and makes simple account changes only after the client taps Confirm. You need WHMCS 8.0 or newer and a MagizAI plan, which starts at $10 a month.

Disclosure: MagizAI is my own product. I am its founder and I built the WHMCS module, so read this page as the maker's description, and try it on your own WHMCS before you decide.

What does the MagizAI chatbot do inside WHMCS?

It takes the questions a hosting help desk answers every day and answers them from WHMCS itself, in the chat on your website or in the client area, at any hour and in the visitor's language.

• For every visitor: answers from your knowledgebase with a link to the article, your announcements and open network issues, your products and prices for every billing term, domain availability with other extensions, and register, renew and transfer prices.
• For signed-in clients: an account overview, service status and next due date, why a service is suspended with the overdue invoice and its pay link, domain expiry and nameservers, unpaid invoices, order status, upgrade options at WHMCS's own pro-rata price, the emails WHMCS sent, and ticket status.
• Changes after one tap on Confirm: change nameservers, turn domain auto-renew or the registrar lock on or off, and open, reply to or close a ticket. More sensitive actions, such as a hosting password reset or paying an invoice from credit, stay off until you tick them in the module.
• Ordering in the chat: when you switch it on, a client can order a plan, upgrade, renew early or add an extra, and pays on your own site through your own gateway. No card details go into the chat.

How much does it cost?

The WHMCS module costs nothing. The AI runs on the MagizAI platform, which needs a paid plan starting at $10 a month; plan features such as product recommendation cards come with the Starter, Pro and Business plans. Current prices are on MagizAI's pricing page. There is no per-line or per-client fee from the module itself.

Is client data safe?

Client data stays in WHMCS. Account details are read live for the signed-in client only, and WHMCS vouches for that client with a short-lived token, so the chat never shows one client another client's account. Nothing changes until the client confirms, and a password shown in the chat also needs a code emailed to the account. Each change starts switched off, and the module's own switches have the final say.

Who is it for?

Web hosting companies and resellers that run WHMCS, and IPTV operators who bill through WHMCS: MagizAI has a separate IPTV version of the module. Your team keeps working from one inbox, where WHMCS tickets appear as conversations and replies go back to WHMCS as staff replies.

Requirements and limits

Requirements: WHMCS 8.0 or newer, the free module installed in WHMCS, and a MagizAI plan. Renewing a service early needs WHMCS 8.8 or newer. Limits: AI answers can be wrong, so the chat hands over to a person when it cannot help, and the AI posts nothing on tickets until you choose private suggestions or replies. If you need a fully custom chatbot instead, see my WHMCS AI chatbot development page.