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Shahid Malla

Case study · AI and SaaS

ElySpace Ask AI

An AI Mode front door for a hosting company: ask, choose, order

ElySpace Ask AI opens on one question, What are you looking for?, then recommends hosting or domains at live prices and places the order. I built it as CTO.

Client
ElySpace
Period
2026
Visit the live site
elyspace.com
ElySpace Ask AI
AI and SaaS

What I built

Disclosure: I am CTO at ElySpace and built this page. It is my employer's product, not an independent client.

Ask AI is an AI Mode front door for the ElySpace hosting website. Instead of menus and plan tables, it opens with one question, "What are you looking for?", and a short list of starting points: web hosting, a domain name, domain and hosting together, email on your own domain, a VPS or cloud server, a website designed, every service with prices, or help with an existing account.

The assistant answers from the company's own catalog, and its prices come live from the billing system, in rupees, US dollars or pounds. It can place the order for the visitor. Payment always stays a separate step: nothing is charged until the visitor pays the invoice, and availability is confirmed before any payment is taken. Visitors who prefer the normal website can go back to it at any time.

Related service: AI Mode website development.

The challenge

Let a visitor who does not know hosting terms say what they need in their own words and still end up with the right plan and a real order.

How I solved it

A conversation-first page with guided starting points instead of menus.
Answers and prices taken live from the billing system, so the assistant never quotes a price the business has not set.
Orders placed by the assistant, with payment kept as a separate step the customer confirms.

The outcome

Live at elyspace.com/ask-ai, marked as a preview.

Tech stack

WHMCS AI assistant PHP

Other work

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