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Shahid Malla

Case study · AI and SaaS

MagizAI

My own product: AI chatbot and live chat for websites

MagizAI is my own product, where I am founder and CEO: an AI chatbot and live chat for websites, with a free module that connects it to WHMCS.

My product (founder and CEO)
MagizAI
Period
Ongoing
Visit the live site
magiz.ai
MagizAI screenshot

What I built

Disclosure: MagizAI is my own product. I am its founder and CEO, and I designed and developed the product and its website.

MagizAI is an AI chatbot and live chat for websites. It answers visitors from the site's own pages and files, in the visitor's language, and a person on the team can take over any chat. It can also book appointments inside the chat and look up orders, and the site lists a WhatsApp chatbot, a Shopify integration and a white-label option. For hosting companies there is a free WHMCS addon module, so the chat can answer plan, DNS and billing questions from WHMCS data. The website itself is published in English, Arabic and French.

Related service: MagizAI for hosting providers.

The challenge

Give a small business an AI chatbot that answers from its own content and knows when to hand the chat to a person.

How I solved it

An AI chatbot that answers from the customer's website and files, in the visitor's language.
Live chat takeover by the team, bookings inside the chat and order lookups.
A free WHMCS addon module for hosting companies.

The outcome

The product is live at magiz.ai, and the WHMCS module is listed on the WHMCS Marketplace.

Tech stack

WHMCS addon module PHP

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