EU Data Act Cloud Switching and Data Export for WHMCS
Handle EU Data Act switching and export requests in WHMCS: client requests per service, every legal deadline tracked, termination held until data is retrieved, and an evidence pack.
What will the switching addon do?
It turns the EU Data Act's switching rules into a workflow inside WHMCS. A client opens a switch, export or erasure request for a service in the client area. The addon starts the clocks the regulation sets, reminds your staff before each deadline, keeps the service from being terminated while the client still has time to retrieve their data, and records each step. When the request is complete, it issues an erasure confirmation and a PDF of the whole case.
This product is built to order: you get the license key at purchase and the download within 15 business days.
Why do WHMCS sellers in the EU need it?
The Data Act (Regulation (EU) 2023/2854) has applied since 12 September 2025. For data processing services it sets a notice period of no more than two months and a switch within 30 days. If that is not technically feasible, the provider must say so within 14 working days and propose a period of up to seven months. The customer gets at least 30 days to retrieve their data, which is then erased. Until 12 January 2027 providers may charge only reduced, cost-based switching fees; from that date, none.
What does WHMCS already do, and what does this add?
WHMCS takes cancellation requests and lets staff export a client's data. It has no switching request, no deadline tracking and no hold on termination while data is retrieved. The addon adds all three, plus a public list of the data each product lets clients export and the evidence record.
What is included?
| Part | What you get |
|---|---|
| Requests | Switch, export and erasure requests per service in the client area |
| Deadlines | Notice, transition, feasibility notice and retrieval periods tracked, with staff reminders |
| Termination hold | The service kept running until the retrieval period ends |
| Fees | Switching fees removed from 12 January 2027 |
| Data register | A public page listing the data each product lets clients export |
| Exports | Hooks for cPanel backups and Proxmox VE exports, other panels on request |
| Evidence | An erasure confirmation and a PDF of every step of the case |
Who is it for?
Cloud, VPS, hosting and SaaS providers that sell to business or consumer customers in the EU through WHMCS.
What do you need, and what are the limits?
Requirements: WHMCS 8.13 or 9.x (I confirm your exact version at purchase), PHP 8.1 or newer, and the WHMCS cron running.
Limits: lawyers disagree on whether plain shared web hosting is covered, and services built to one customer's specification are partly exempt, so you choose which products the addon applies to. It tracks and records the process; moving the data to the new provider is still work you or they do. Your contracts need your lawyer's review. It is not legal advice.
It costs $149 once for a lifetime license with twelve months of updates and support, the license key at purchase and the download within 15 business days, and a seven-day refund window.
Key features
- Switch, export and erasure requests per service
- Notice, transition and retrieval deadlines tracked
- 14-working-day feasibility notice reminder
- Termination held until the retrieval period ends
- Switching fees removed from 12 January 2027
- Public data register per product
- Export hooks for cPanel and Proxmox VE
- Erasure confirmation and PDF evidence pack
Why customers buy this module
- →Every Data Act deadline on one screen
- →No service terminated while a client still has data to collect
- →A record to show if a switch is ever disputed
Frequently asked questions
Does the Data Act apply to my hosting products?
It covers data processing services such as cloud servers, VPS, platforms and SaaS. Whether plain shared web hosting is covered is debated, and services built to one customer's specification are partly exempt. The addon lets you choose the products it applies to; confirm the scope with your lawyer.
Does the addon move the data for the client?
No. It runs the request, the deadlines and the record, and it can trigger exports from cPanel or Proxmox VE. The transfer to the new provider is done by you, the client or the new provider.
When will I get it, and what if you can't deliver?
You get the license key at purchase and the download within 15 business days of purchase. If I do not deliver it in that time, you get a full refund. Otherwise the store's seven-day refund window applies.
Technical specifications
- WHMCS
- 8.13 and 9.x (confirmed at purchase)
- PHP
- 8.1+
- Cron
- WHMCS cron
- Regulation
- Regulation (EU) 2023/2854, Chapter VI
- Availability
- Built to order, delivered in 15 business days
- License
- Lifetime, 1 year of updates and support included
- Delivery
- Instant download and license key
- Refund window
- 7 days
Related modules
KYC Identity Verification Module for WHMCS
I built this KYC module to stop fraudulent signups before anything is provisioned. Customers upload ID and address proof, you review them in a queue or by API, and documents stay encrypted on your own server.
Security Hardening and Recovery Module for WHMCS
I built this module to harden a WHMCS install. It spots and blocks exploit attempts, enforces 2FA, scans for malware, sandboxes third-party addons and themes, and takes secure backups you can restore in one click.
German Legal Compliance Addon for WHMCS
I built this addon for a hosting company selling to consumers in Germany. It logs which version of your terms, privacy policy and cancellation policy each customer agreed to, gives customers an online withdrawal form, and adds receipt time and contract end to every cancellation confirmation.