ISP and Broadband Billing System

This package builds a billing system for a wireless, fiber or cable internet provider: subscribers and service addresses, speed plans, monthly invoices, online payments, reminders, a subscriber portal, and an inventory of routers and CPE, with a link to FreeRADIUS or MikroTik so non-payment can suspend service without someone logging into a router. It suits a regional ISP that bills from spreadsheets or from a tool that does not speak to its network.

How billing talks to the network

On Business, each subscriber's PPPoE or hotspot account and speed profile are written to FreeRADIUS, so the plan in billing is the plan on the wire. When an invoice passes its grace period, the subscriber moves to a suspended group that your network team defines, such as a walled-garden page that shows the balance and a pay link. Payment restores the normal group automatically. Premium adds the MikroTik RouterOS API for address lists and queues, and several POPs or NAS devices.

Your network team keeps control of routers, RADIUS servers and firewall rules. The billing system only connects through documented APIs and database tables they approve, and I send them the exact attributes and calls it uses before anything goes live.

Day-to-day work for a small team

• CPE and router records with serial number, MAC address and which subscriber has each unit.
• Cash and check payments entered at the counter alongside card and bank debit.
• Data usage per subscriber from RADIUS accounting on Business, useful for fair-use plans.
• A ticket queue for installs and faults, so a technician sees the account and the equipment.

Outside the scope

Network design, router configuration, spectrum licensing and any regulator reporting stay with you. Gateway and SMS fees are paid to those providers.