Case study · AI and SaaS
JK Tour CRM
Travel CRM for tour operators, DMCs and travel agencies
A Laravel travel CRM for tour operators and agencies: lead pipeline, itinerary builder with AI help, proposals, online payments, supplier ledger and calendar.
What I built
Disclosure: JK Tour CRM is a product of ElySpace, the company where I am CTO. I built it; it is not an independent client project.
JK Tour CRM is software for destination management companies, tour operators and travel agencies. It replaces the spreadsheets and chat threads a travel business usually runs on.
I built it in Laravel with a Tailwind CSS interface. A lead moves through a pipeline from first contact to booking. Staff build an itinerary, which an AI assistant can draft using the customer's own API key, send it as a proposal and collect payment through Stripe, PayPal or Razorpay. A supplier ledger tracks what is owed to hotels and transport providers, a calendar shows departures, and access is controlled by role.
Related service: SaaS development.
The challenge
How I solved it
The outcome
Tech stack
Other work
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