Travel CRM Software Platform - JK Tour Crm

<p>I developed a custom Laravel-based Travel CRM platform for JK Tour CRM, trusted by 200+ tour operators across J&amp;K and India. The goal was to create a unified software solution for DMCs, Inbound Tour Operators, Outbound Operators, B2B Hotel Resellers, Travel Agents, and Multi-Brand DMCs to run their entire business from one screen.</p><p>The website features a clean, dashboard-focused interface with real-time metrics including pipeline view (28 leads, ₹4.8L pipeline value), lead status tracking (New 8, Qualified 5, Proposal 3, Won 12), suppliers ledger with outstanding tracking (Hotel Lalit Grand ₹85K, Gulmarg Resort ₹128K, Sonmarg Adventure ₹42K), invoices summary (₹12.4L collected ↑23% MoM, ₹2.8L outstanding, ₹85K overdue), and monthly revenue chart (Nov to May). I implemented Smart Itinerary Builder with pre-built Kashmir templates and AI day-content drafts, Payment Gateway integrations (Stripe, PayPal, Razorpay, NowPayments crypto with webhook reconciliation), Smart Tour Calendar with real-time Gantt view and pax-load heatmap, and 3-step workflow (Capture lead, Build &amp; send, Get paid). Trust metrics include 200+ agencies onboarded, 12k+ proposals sent, ₹4.2Cr bookings processed, and 4.9★ avg agency rating.</p><p>Special attention was given to showcasing AI features including AI cold-lead spotter that surfaces forgotten enquiries, AI itinerary drafts, and BYOK support (OpenAI, Claude, Gemini, DeepSeek, Moonshot). The final result is a professional SaaS platform that helps travel businesses replace WhatsApp, Excel, and multiple tools with one unified system.</p>