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Shahid Malla

Fixed-price packages · from $149

AI Chatbots and AI Agents

AI chatbots and AI agents for businesses that want faster replies without losing the human touch: a website or WhatsApp bot trained on your own content, support and sales agents that pass hard cases to staff, and assistants connected to your CRM, WHMCS or internal documents. Fixed prices from $149, built with OpenAI or Claude models on Node.js or Laravel.

Need something bigger or custom? See the full service page.

AI Chatbots and AI Agents: 8 packages

What is the difference between an AI chatbot and an AI agent?

A chatbot answers questions, while an agent also takes actions. A chatbot trained on your pages and documents can explain your pricing or your returns policy. An agent goes a step further: it can look up an order, open a support ticket, book a call or update a CRM record, using only the tools and permissions I give it. Most businesses start with a chatbot and add actions once they trust its answers.

Where should you start with AI?

Your goalStart withWhy
Answer visitor questions on your siteWebsite AI chatbotReplies come from your own pages and files
Reply to customers on WhatsAppWhatsApp AI chatbotRuns on Meta's official API, not an unofficial workaround
Fewer repeat support ticketsAI support agent with handoffRoutine questions answered, hard ones passed to staff
Separate serious buyers from browsersAI lead qualification agentAsks your questions and books calls with good fits
Less manual CRM adminAI agent connected to your CRMReads and updates records within set permissions
Support for a hosting companyAI chatbot for WHMCSKnows your plans and checks a client's services
Staff searching for internal answersInternal docs assistantPrivate search with access by role
Claude or ChatGPT using your systemMCP serverA standard connector to your own tools

What do I need to send you?

The material the AI should answer from (website pages, PDFs, help articles, price lists), the questions customers ask most, and what should happen when the bot cannot help: who receives the handoff and through which channel. You also open an account with the model provider, such as OpenAI or Anthropic, in your own name and add a payment method there, because they bill usage per request.

What is not included, and where does AI fall short?

AI answers can be wrong, even when the bot is trained on your content. I keep each bot to your material, test it against your real questions, and log conversations for you to review. Every bot says it is an AI, and every one can pass the chat to a person. Model and API usage, WhatsApp message fees charged by Meta, and hosting are paid by you to those providers. I do not build bots that give medical, legal or financial advice.

How ordering a package works

  1. 1

    Choose a plan

    Pick Starter, Business or Premium and pay once by card, PayPal or crypto. The price on the page is the price.

  2. 2

    Send your content

    A project opens for your order. Send your text, logo, photos and any logins I need there.

  3. 3

    I build it

    I build on a private staging link you can open on your phone, with updates as I go.

  4. 4

    Launch and handover

    After your approval the site goes live on your domain, and every login is yours.

One-time price, no monthly fee from me

You pay for the build once. Your domain and hosting are registered in your name and renewed with your hosting provider, who bills you directly. I add nothing on top, and the site keeps running whether or not you hire me again.

What I do not build

Gambling and adult websites, and sites that sell content without the rights to it. Need something not listed? Ask for a custom quote.

Questions about ai chatbots and ai agents

How much will the AI cost to run each month?

That depends on your chat volume and the model you pick, and the provider bills it to you directly, not through me. Before launch I estimate the figure from your expected conversations using the provider's published prices, and I set a monthly spending cap in your account so a busy week cannot produce a surprise bill.

Will customers know they are talking to an AI?

Yes, always. The first message states that it is an AI assistant, and the chat window shows a clear way to reach a person. Hiding that would damage the trust you are trying to build, and some places require disclosure by law, so check the rules where you operate with your own adviser.

Is my data used to train the AI model?

Your content sits in your own database or vector store and is sent to the model only as context for each answer. The API terms from OpenAI and Anthropic currently say API data is not used for training by default, but read their latest terms yourself, and never upload documents you are not allowed to share.